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Contract Glossary

Document Types

Master Service Agreement (MSA)

A master contract setting the standing terms of a relationship, with specific work defined separately.

A master service agreement (MSA) sets the ground rules for an ongoing relationship between two companies: payment terms, liability, confidentiality, ownership of work, and dispute resolution. Rather than renegotiate these every time, the parties sign the MSA once and then attach the specific work as separate documents.

Those specifics usually live in a statement of work or an order form that references the MSA. This split keeps the heavily negotiated legal terms stable while letting individual projects move quickly. See also the Popform guide on MSA vs. SOW.

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